Adobe Sign Vs Zoho Sign: A Complete Comparison
Compare Adobe Sign vs Zoho Sign with Certinal in 2025. Explore features, pricing, and security to find the best eSignature solution for your needs. Find out now!
Pricing, Savings & Renewal Fees
Compare Adobe Sign and Zoho Sign to see how each platform stacks up against others in terms of Pricing
| Pricing Comparison |  | Recommended |  |
|---|---|---|---|
| Transaction-Based Pricing | Not Available | Pay-As-You-Go Option(Save up to 50% annually) | Not Available |
| User-Based Pricing | Available, starting at $23.99/user/month | Flexible Pricing, Offering over 50% Savings | Available, starting at $40/user/month |
| Volume Discounts | Limited discounts | Custom Plans for Enterprises (Save 20%-50% for large teams) | Limited discounts |
| Unlimited Envelopes | Limited Envolpes per User | Unlimited Envelopes per User (No Restrictions) | Unlimited envelopes per user (No restrictions) |
| Unused Envelope Carryover | Unused envelopes expire, leading to wasted costs | Carry forward unused envelopes (Full credit for unused transactions) | Data not publicly available |
| Flat Renewal Fees | Hidden fees and surprise price jumps | ||
| Pricing Transparency | Hidden Add ons | Fully Transparent Pricing (Clear cost structure) |
Customer Support Comparison – Speed, Coverage & Service Quality
| Customer Support | | Recommended |  |
|---|---|---|---|
| 24/7 Support | Not available | ||
| Dedicated Account Manager | Only included for enterprise customers | Included For Every Customer | Not included in standard plans |
| Language Support | |||
| Global Time Zone Coverage | Global support, uneven regional response times. | True Global Support In All Time Zones | Limited support; region-restricted. |
| Support Speed | Slower and Not Guaranteed | Response Time Under 5 Minutes | Slower and Not Guaranteed |
| Escalation Process | Requires Multiple Follow-Ups | Seamless Issue Resolution | Requires Multiple Follow-Ups |
Customer Ratings, Savings & Support
| Customer Feedback | | Recommended | |
|---|---|---|---|
| Net Promoter Score (NPS) | Data not disclosed publicly | 84.5+ (Unmatched Customer Loyalty) | 70+ |
| Ease Of Use | Rated 4.4/5 | Rated 4.8/5 | Rated 4.3/5 |
| Support Experience | Reports of Delays and Inflexibility | Customers Praise 24/7 Personalized Support | Mixed reviews |
Analyst Recognition
Compare Adobe Sign and Signeasy to see how each platform stacks up against others in terms of Analyst Recognition.
| Analyst Recognition | | Recommended | |
|---|---|---|---|
| Leader In IDC Marketscape:Worldwide eSignature Software 2023 | |||
| Gartner®, Peer Insights™ "Customer First Badge" | Not Received | Only eSign Vendor with this Badge | |
| Fastest Entry into the Gartner's® Market Guide for Electronic Signatures | Highly Ranked By Analysts |
Consistently Recognized by Analysts
Innovation & Technology Leadership
Patents, R&D, and Future-Ready Features—Who’s Driving eSignature Innovation?
| Innovation and Trust | | Recommended | |
|---|---|---|---|
| Patents Granted | Not Availble | 2 Patents Granted | Data not disclosed publicly |
| Patents Filed | Not Availble | 11 Patents Filed | Data not disclosed publicly |
| Innovation Focus | Focus on Maintaining Legacy Features | Continuous Investment in New Technologies | Evolving features, lacks AI tools. |
| Resources in R&D | Limited Focus and Investment | 50% of Teams Dedicated to R&D | Limited Focus and Investment |
Leaders in Innovation
Compliance & Security Comparison Which One Keeps Your Data Safer?
Encryption, Identity Verification & Compliance—Who Offers Stronger Security?
| Compliance and Security | | Recommended | |
|---|---|---|---|
| eIDAS Compliance and GDPR Compliance | |||
| HIPAA and SOC 2 Certification | |||
| Multi-Factor Authentication (MFA) | Standard | Enhanced Security Features | |
| Signer Identity Verification | Lacks AI Capabilities | Lacks AI Capabilities | |
| End-to-End Encryption | |||
| Trusted Timestamp |
Certinal's Enterprise-Grade Security & Compliance
AI-Powered Features
AI Drafting, Reviewing & Smart Automation—Who’s Leading in eSignature AI?
| AI Powered Features | | Recommended | |
|---|---|---|---|
| AI Drafting | Not Availble | Cutting-Edge Drafting Assistance | |
| AI Summarizing | Not Availble | Efficient Document Summarization | |
| AI Reviewing | Not Availble | Seamless AI-Powered Reviews | |
| Auto Proposal of Signer Fields | Not Availble | Smart Automation for Signing Fields | Manual Process |
Advanced Features & Flexibility
| Advanced Features | | Recommended | |
|---|---|---|---|
| Bulk Send Documents | Included in higher-tier plans (not in basic) | ||
| Document Size Flexibility | 10 MB | 100 MB | 25 MB |
| Modify Recipients Mid-Process | |||
| Recall, Correct, Resend Transactions | Not available in Basic plan | ||
| Collaborate with Business Users |
Branding & Customization
White-Label, Branded Emails & Role-Based Templates—Who Offers More Customization?
| Branding Solutions | | Recommended | |
|---|---|---|---|
| White-Label Branding | Not Present in Basic Plan | Fully Customizable (Logos, Colors) | Not Present in Basic Plan |
| Branded Email Communications | Not Fully Customizable | Not Present in Basic Plan |
Global Scale
The Backbone for Global Agreements
1M+
Documents Signed Monthly
80+
Countries Supported
99.99%
UpTime Gaurantee
30+
Languages Available
2
Patents Granted
11 Patents filled with the USPTO in just 2 years
81.29
NPS Score
Exceptional Customer Satisfaction