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Consent & Compliance Platform

Consent & compliance built for the DPDP Act

Certinal makes DPDP compliance an operating standard for healthcare, not a project - every patient consent captured, signed, purpose-tagged, and audit-ready for the Data Protection Board, NABH surveys, and ABDM.

93%Patients sign consent digitally
7 daysTypical time to go live
100%Automated, audit-ready logs

Under the DPDP Act, health data is sensitive personal data and the penalties are not symbolic. A single leaked record, an unlogged consent, or a missed breach notice can put a hospital in front of the Data Protection Board of India - with fines assessed per instance.

Before the Board asks - who owns DPDP?

01

Name an accountable owner

Significant Data Fiduciaries must appoint an India-based Data Protection Officer who reports directly to the hospital Board.

02

Answer rights in 90 days

Access, correction, and erasure across the EHR, LIS, billing, and every vendor holding a patient's records - captured and evidenced on time.

03

Show your working

Purpose-tagged consent, DPIAs, and independent audit records kept ready as a by-product of everyday care.

  1. Hospital network80%

    Reduction in patient check-in wait times, with 100% automated, audit-ready consent logs across 70+ hospitals and 10,000+ beds.

    One of Asia's largest healthcare networks
  2. Primary care7,000+

    Weekly documents signed directly in Epic, eliminating $210K+ in annual administrative cost across 30+ locations.

    Independent primary-care network
  3. Private hospital93%

    Of patients sign consent forms digitally, saving 4 hours of staff effort a day for 1.1M+ patients served annually.

    Leading Southeast Asia hospital

Compliance, mapped in

Consent management starts with compliance

Enforceable agreements and protected health data, mapped to the Indian laws, healthcare standards, and security certifications regulated enterprises are held to.

Indian law
DPDP Act 2023IT Act 2000ABDM Framework
Standards & security
NABH StandardsISO 27001SOC 2 Type II
Purpose-tagged consent

Every patient consent timestamped, versioned, and exportable as proof on demand.

Section 5 (IT Act) electronic signatures for medical records, prescriptions, and consent forms - admissible in Indian courts.

DPDP Section 6, built in

Purpose-based capture, granular notice, and Data Principal rights for sensitive health data - consent that stands up to the Data Protection Board and NABH surveys.

Enforcement clock Live

EnforcementMay 13, 2027

The window is closing

Enforcement is months away

The law is not theoretical anymore. The work runs in sequence - map the data, serve fresh notices, then stand up consent and rights.

May 13, 2027Enforcement deadline

Enforcement May 13, 2027

  1. 11 Aug 2023 · Enacted
  2. Now · Transition
  3. May 2027 · Enforcement
11 Aug 2023 · Enacted

DPDP Act passed

The Digital Personal Data Protection Act is enacted by Parliament as India's data protection law for every Data Fiduciary.

Now · Transition

Rules notified

The transition begins - months, not years, to build the consent, rights, and breach workflows the Act expects.

May 2027 · Enforcement

Penalties active

Audits and scrutiny begin, with fines of up to ₹250 crore assessed per instance against the hospital as Data Fiduciary.

The window is closing

From enacted to enforced - and where you stand today

  1. The law2023

    DPDP Act enacted

    • Passed by Parliament as India's data protection law
    • Every hospital becomes a Data Fiduciary by definition
  2. The law2025

    Rules notified

    • The transition begins - months, not years
    • Consent, rights, and breach workflows become expected practice
  3. The transitionNow

    Map the data

    • Every place patient data is captured, shared, or stored
    • A named purpose against each processing activity
  4. The transition+90d

    Serve fresh notice

    • Itemised notice in the patient's chosen language
    • Legacy consent re-papered against Section 6
  5. The transition+6mo

    Stand up consent and rights

    • Purpose-tagged capture at intake, admission, and procedure
    • Access, correction, and erasure routed on a 90-day SLA
  6. The deadline2027

    Penalties active

    • Board audits, NABH surveys, and patient complaints
    • Up to ₹250 crore assessed per instance against the hospital
How Certinal works

Consent, rights, and proof in one platform

Every patient consent captured, signed, purpose-tagged, and audit-ready - for the Data Protection Board, NABH surveys, and ABDM.

System of record · Live nowA compliance lead working at a laptop, surrounded by consent status cards: consent recorded, identity verified, DPDP ready, purpose limited, audit logged, and consent updated.

Consent, end to end

One system of record

Certinal keeps every patient consent, rights request, and audit artefact in one place - so compliance is a by-product of everyday care, not a scramble before an audit.

Purpose-tagged consentEvery consent timestamped, versioned, and exportable as proof.
Data Principal rightsAccess, correction, and erasure captured in one intake with SLA tracking.
Automated routingRequests fan out across the EHR, HIS, labs, and vendors that hold the data.
DPIAs & auditsImpact assessments and independent audit records, versioned where processing happens.
Breach workflowsNotifications and evidence kept ready for the Data Protection Board.

Proof

Outcomes across healthcare

Hospitals
80%Shorter check-in waits
100%Audit-ready logs
70+Hospitals live

Patient intake, admission, and procedure consent captured digitally with the audit trails regulated care demands.

Primary care
7,000+Weekly docs in Epic
$210K+Annual cost removed

Signed directly inside the systems clinicians already use, across 30+ locations.

Private hospital
93%Sign digitally
4 hrsSaved every day

Consent for 1.1M+ patients a year, digital, purpose-tagged, and defensible.

Diagnostics & labs
AnyDevice signing
100%Purpose-tagged

Test authorizations, sample-collection consent, and report release, signed anywhere.

Certinal healthcare customers, 2026 · results vary by deployment and workflow.

Scale

Consent at the scale
healthcare runs on

70+

Hospitals on a single network

10000+

Beds served across facilities

1M+

Patients served annually

7000+

Weekly documents signed in Epic

93%

Patients signing digitally

7 days

Typical time to go live

Recognition & certifications

Analyst-recognized. Compliance-certified.

Named a Leader in the IDC MarketScape for Worldwide eSignature Software

Featured in the Gartner Market Guide for Electronic Signature

Recognized in Gartner Peer Insights Voice of the Customer

Rated by verified enterprise reviewers on Gartner Peer Insights

Consent built for DPDP Section 6 and sensitive health data

Electronic signatures admissible in Indian courts

Consent documentation aligned with NABH patient-rights standards

Consent for ABHA-linked records and Health Information Exchange

Certified information-security controls, annual surveillance audits

Independently audited controls over patient personal data

Aligned informed consent and investigator sign-off for trials

Built for regulated care

Security and privacy by design

Protected health data, mapped to the Indian laws, healthcare standards, and security certifications regulated enterprises are held to.

Consent & Compliance PlatformTM

DPDP Section 6 capture, purpose tagging, and Data Principal rights - audit-ready for the Data Protection Board, NABH surveys, and ABDM.

Enterprise-grade security

ISO 27001 certified and SOC 2 Type II audited controls over how patient personal data is stored, processed, and transmitted.

DPDP Act 2023IT Act 2000 · Sec 5NABH StandardsABDM FrameworkISO 27001SOC 2 Type II21 CFR Part 11HIPAA-readyFree API access
Resources

Latest resources & insights

Guides, research, and playbooks on DPDP, patient consent, and secure e-signature - from the Certinal team.

A hospital CIO reviewing a Certinal compliance overview: 98% DPDP compliant, consent coverage across 24 hospitals, 156 active policies, and audit-ready status.

Make DPDP compliance
your competitive edge

See how Certinal's DPDP Consent & Compliance Platform can transform the way your organisation manages consent and privacy.