Taking the Pain Out of Paperwork, So You Can Focus on Patient Care

Taking the Pain Out of Paperwork, So You Can Focus on Patient Care Patients expect digital. Your workﬂows can’t afford to fall behind. From intake to eConsent, transform every touchpoint with secure, intelligent workﬂows. Book 15-Min Workﬂow Assessment The Digital Front Door for Patient Consent Unify consent forms, signatures, and compliance in one platform —

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Patients expect digital. Your workﬂows can’t afford to fall behind. From intake to eConsent, transform every touchpoint with secure, intelligent workﬂows.

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The Digital Front Door for Patient Consent

Unify consent forms, signatures, and compliance in one platform — cutting delays, reducing risk, and improving patient trust.

Every Patient. Every Consent. Everywhere.

Healthcare-ready consent management that connects systems, languages, and approvals in one ﬂow.

100+ API Integrations

HIS, EMR, CRM, and staff portals

80+ Languages Supported

Patients sign in their own language

60+ Faster Retrieval

Audit-ready, HIPAA-compliant records

40% Quicker Discharges

Intake, consent, and discharge in one ﬂow

3 Flexible Signing Options

In-person, SMS, or email

100% Audit Trail Coverage

Every consent tracked, every signature verified

Designed for every role in Healthcare

The signing experience is built for speed and convenience, allowing recipients to review and
complete documents without friction, no matter where they are.

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Trusted by Forward-Thinking Healthcare Providers

Inside Bumrungrad’s Journey to Smarter, Faster Patient Consent

With Certinal CFMS, Bumrungrad digitized registrations, reduced wait times, and set a new benchmark for patient-centered care.

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Industry-leading security

Protect data and privacy with a 256-bit SSL connection, encryption, data localization, PCI certificat, role-based access, and administrative controls. Service Level Agreements and solutions for GDPR, CCPA, FERPA, HIPPA, and SOC 2 compliance are also available.

FAQs

What is a consent form?

A consent form is a document used to capture an individual’s agreement before a procedure, treatment, or data use. It ensures transparency and records authorization for compliance and accountability.

What is informed consent in healthcare?

Informed consent in healthcare means patients receive clear information about treatment, risks, and alternatives before agreeing. It protects patient rights and promotes shared decision-making.

Why is consent important in healthcare?

Consent ensures patients understand and voluntarily agree to care. It upholds autonomy, builds trust, and ensures compliance with medical and legal standards.

What are the four types of consent forms?

The main types are implied consent, explicit consent, informed consent, and written consent. Each serves different contexts in medical, legal, or administrative workflows.

What are the 4 types of informed consent?

The types include implied, expressed, informed, and proxy consent. These cover direct patient decisions, delegated authority, and situations where action signals agreement.

What are the 4 steps of consent?

The steps are: providing information, ensuring understanding, assessing capacity, and obtaining voluntary agreement. Each step safeguards validity and compliance.

What are the 4 criteria for valid consent?

Valid consent requires voluntariness, capacity, adequate information, and comprehension. Without these, consent may not be legally or ethically valid.

How to manage consent forms?

Consent forms should be securely stored, easily retrievable, and regularly updated. Certinal CFMS centralizes management with digital templates, secure storage, and audit-ready
access.

How to manage informed consent?

Managing informed consent involves documenting details, verifying understanding, and maintaining secure records. Certinal CFMS simplifies this with compliant workflows, multilingual
support, and automated tracking

How to implement consent management?

Implementing consent management requires clear policies, secure data handling, and user-friendly processes. Certinal CFMS enables quick deployment with configurable templates,
integrations, and compliance-ready workflows.

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