Healthcare DPDP

DPDP-aligned consent, ready from day one

Certinal makes digital patient consent and data privacy simple, secure, and transparent - unifying consent forms, signatures, and compliance in one platform built for the DPDP Act.

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DPDP Act 2023
100% audit trail
80+ languages
HIPAA-compliant

The cost of getting it wrong

What's putting you at ₹250 Cr risk?

Under the DPDP Act, a single mishandled patient record can put a hospital in front of the Data Protection Board - with penalties up to ₹250 crore. The everyday gaps that create that exposure:

Device & language gaps

Forms don't adapt to diverse patient needs, so consent is inconsistent and hard to defend.

Paper-based processes

Scattered consent, no central control, and a heavy manual burden on clinical staff.

High compliance risk

Manual systems mean high exposure - no reliable way to prove lawful, informed consent.

Repetitive data entry

The same patient information entered by hand, again and again, across every form.

No audit trail

Hard to trace who signed what, when, and where when the Board or a surveyor asks.

Untracked privacy notices

Notices often skipped or misunderstood, and no structured way to honor revoked consent.

Built for compliant care

Consent that's compliant by default

Every patient consent captured, purpose-tagged, and audit-ready - across every language, device, and care setting.

API integrations

100+

HIS, EMR, CRM, and staff portals.

Languages supported

80+

Patients sign in their own language.

Faster retrieval

60%

Audit-ready, HIPAA-compliant records.

Quicker discharges

40%

Intake, consent, and discharge in one flow.

Flexible signing options

3

In-person, SMS, or email.

Audit-trail coverage

100%

Every consent tracked, every signature verified.

Out of the box

Compliance, delivered for every setting

Capture compliant consent wherever care happens - no custom build required.

In-person on a hospital tablet

Front-desk and bedside capture on shared or personal devices.

IPD / OPD / Day Care / ER

The right consent flow for every department and admission type.

Procedural, privacy & parental

Surgical, privacy, and guardian/parental consents, versioned and tracked.

Staff-assisted & witness-signed

Assisted signing with a recorded witness where the consent requires it.

Remote via SMS / email / QR

Send consent ahead of the visit and get it back signed, ABHA-ready.

Fits your stack

Seamlessly integrate eConsent into the apps you already run

Trigger consent and signing from your HIS, EMR, CRM, or patient portal - with 100+ integrations and free API access on every plan - and get every signed record synced straight back.

Enterprise-grade security

Protected by design

256-bit SSL, encryption in transit and at rest, data localization, PCI certification, role-based access, and administrative controls - backed by SOC 2 and ISO 27001, 27017, and 27018.

DPDP, answered

Your DPDP questions, answered

What is the DPDP Act?

The Digital Personal Data Protection (DPDP) Act, 2023 is India's law governing the lawful processing of digital personal data, emphasizing individual consent, data-principal rights, breach notification, and accountability.

What organizations does the DPDP Act apply to?

It applies to any organization processing the digital personal data of individuals in India, or targeting individuals in India, regardless of where the organization is located.

What is consent under the DPDP Act?

Consent must be free, specific, informed, unconditional, and unambiguous - given through a clear affirmative action, and as easy to withdraw as it was to give.

How many languages must consent and notice be available in?

The Act requires consent and notice to be available in English and, optionally, in any of the 22 languages listed in the Eighth Schedule of the Constitution - Certinal supports 80+.

What is the penalty for DPDP violations?

Penalties can go up to ₹250 crore per instance, depending on the nature and gravity of the violation, assessed by the Data Protection Board of India.

How does the DPDP Act affect patient intake and consent forms?

It mandates that consent be collected through clear, auditable, and multilingual methods - making digital consent solutions critical for everyday healthcare workflows.

Can hospitals use a third-party tool like Certinal to stay DPDP compliant?

Yes. The Act allows Data Fiduciaries (like hospitals) to engage processors (like Certinal), as long as roles are clearly defined and compliance is maintained.

What data is protected under DPDP in a healthcare setting?

Any digital personal data related to patients - demographics, medical history, insurance information, and treatment details.